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Frequently Asked Questions
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GENERAL QUESTIONS
You will need to consider what to pack, to ensure you can use your personal electrical appliances safely whilst abroad. This normally includes the use of a travel adaptor, which is a device that simply allows you to plug any UK electrical appliance into a foreign electrical socket. It is important to note that it does not convert the voltage or frequency. For Mongolia there are two associated plug types, types C and E. Plug type C is the plug which has two round pins and plug type E is the plug which has two round pins and a hole for the socket’s male earthing pin. Mongolia operates on a 230V supply voltage and 50Hz.
"Electricity supplies worldwide can vary from anything between 100V and 240V. It can be extremely dangerous to use an electrical appliance that is rated at a voltage different from the supply.
As voltage can differ from country to country, you may need to use a voltage converter or transformer whilst in Mongolia. If the frequency is different, the normal operation of an electrical appliance may also be affected. For example, a 50Hz clock may run faster on a 60Hz electricity supply. Most voltage converters and transformers come supplied with plug adaptors, so you may not need to buy a separate travel adaptor.
All converters and transformers will have a maximum power rating (AMPS or WATTS) so make sure that any appliance you intend to use does not exceed this rating."
Dual voltage rated appliance
"You can determine whether you’ll need to use a converter or transformer, by looking at the appliance rating plate.
A dual voltage rated appliance will display for example ‘INPUT: 110-240V’ on the body of the appliance or its power supply. This means that you will not need a converter or transformer but just a travel adaptor, because Mongolia operates on a 230V supply voltage, which is within the 110-240V range that the dual voltage appliance operates on."
Single voltage rated appliances
"In Mongolia the supply voltage is 230V. If the appliance is a single voltage rated appliance, it will need to operate at the same voltage as the supply voltage of the country i.e. 230V. If this is not the case it should be used alongside a voltage transformer or converter to allow the appliance to work safely and properly.
Converters and transformers perform a similar function, but their applications differ. Converters are typically used with appliances that operate for a short duration (1-2hours), whilst most transformers can be used alongside appliances that operate continuously.
It’s important to understand that some travel adaptors are not suitable for any appliances that require an earth connection. These types of travel adaptors should only be used with double insulated equipment, which will be clearly marked with the symbol shown below."
If you are traveling to Mongolia for business or leisure, using a local prepaid Tour SIM card is one of the easiest ways to stay connected. It helps you save money on mobile data, calls, and text messages while avoiding expensive international roaming charges. Tour SIM cards are affordable, easy to use, and designed specifically for travelers, giving you reliable mobile service throughout your trip.
Prepaid Plans (Data + Units)
With a Tour SIM card, you stay in control of how much you use and how much you spend. Simply choose a plan based on the length of your stay and how often you expect to use mobile data and calls.
Option 1: 3GB data + 5,000 units
Option 2: 10GB data + 10,000 units
Option 3: 20GB data + 20,000 units
📌 Units can be used for calls, SMS, and other mobile services.
Call & SMS Rates
Tour SIM cards allow you to make calls both within Mongolia and to 239 countries worldwide.
Local calls: 70 units per minute
SMS: 20 units per message
International calls: approximately 188–688 MNT per minute, depending on the destination
SIM Card Validity
Tour SIM card packages are valid for the following periods:
5 days
10 days
30 days
If you decide to extend your stay, you can easily top up your balance with additional unit cards, which are widely available throughout Mongolia.
Will a Mongolian SIM Card Work on Your Phone?
Yes, in most cases it will 😊
Mongolia operates on the following GSM frequencies:
GSM 900 / GSM 1800
Most modern smartphones support these frequencies. As long as your phone is factory unlocked, you can use a Tour SIM card without any issues.
Alternatively, you may also purchase a local GSM phone if needed.
Why Choose a Tour SIM Card?
Access to Mongolia’s largest mobile network
High-speed 4G LTE coverage
No need to rely on unstable free Wi-Fi
Stay in touch with family and friends at all times
"Things to Carry on Your Mongolia Tour
Mongolia’s climate and landscapes are diverse and often unpredictable. Being well prepared will ensure a more comfortable, safe, and enjoyable journey. Below is a practical packing guide covering the essential items you should bring for your Mongolia tour."
A durable travel backpack or suitcase (medium to large size, preferably soft material)
Small padlock for your luggage
Daypack for daily use (camera, water bottle, personal items)
Comfortable walking or hiking boots
Rubber slippers for use in ger camp bathrooms
Waterproof and windproof rain jacket or ponch
Warm coat or insulated jacket
Scarf, hat, and gloves
Casual clothes suitable for city visits
Short-sleeved shirts or T-shirts (2–3 pieces)
Long-sleeved shirts or sweaters (1–2 pieces)
Lightweight pullover or jacket
Quick-drying trousers or skirt (2 pairs)
Socks, underwear, and sleepwear
Headscarf or light scarf for sun and wind protection (1–2 pieces)
Sleeping bag for camping or outdoor picnics
(Not required if staying in ger camps or hotels)
Inner sheet for sleeping bag (adds warmth and comfort)
Small organizer bags for personal items
Sunglasses (with protective case)
Reusable water bottle (around 1 liter)
Pocket knife or multi-tool
Eco-friendly personal hygiene products
Quick-drying travel towel
Flashlight or headlamp with spare batteries
Travel alarm clock
Basic first-aid kit (personal medication, sunscreen, lip balm, and personal essentials)
Camera, binoculars
Books, magazines, or notebook
Money belt or secure pouch
Meals during the tour are provided, but you may bring your favorite snacks if you wish
OTHER QUESTIONS
Mongolia has an extreme continental climate due to its inland location, far from any ocean. The country experiences four distinct seasons, each with its own character. With an average of 230–260 sunny days per year, Mongolia is often called “The Land of the Blue Sky.”
Below is a seasonal overview to help you choose the ideal time for your journey.
Visiting Mongolia in Summer (June – August)
Weather
Average temperatures: 20°C – 25°C
Gobi Desert temperatures can reach up to 40°C
Mostly dry in central and southern regions
Cooler conditions in the mountains and northern areas
Occasional summer rain
What to pack: light layers, fleece, windproof rain jacket, waterproof walking shoes
Things to do
June is an excellent time to escape the city and explore the countryside. Camping, overland journeys, and nature-based travel are at their best.
July is festival season, highlighted by the grand Naadam Festival in Ulaanbaatar. Smaller local Naadam festivals take place across the country, offering authentic cultural experiences away from crowds.
Seasonal highlights
Naadam Festival (10–12 July, Ulaanbaatar)
Local Naadam Festivals (early July, nationwide)
Reindeer Festival (late July – early August)
Visiting Mongolia in Autumn (September – October)
Autumn is one of the most beautiful seasons in Mongolia, with golden landscapes, crisp air, and fewer travelers.
Weather
Average temperatures: 3°C – 10°C
Unpredictable conditions
Rare early snowfall in northern regions
Mild and pleasant weather in the Gobi
What to pack: fleece, gloves, scarf, windproof jacket, waterproof shoes
Things to do
Autumn is the perfect time for photography, wildlife spotting, hiking, horse trekking, and birdwatching.
In western Mongolia, Kazakh eagle hunters celebrate the famous Golden Eagle Festival, a spectacular cultural event showcasing traditional hunting skills.
Seasonal highlights
Golden Eagle Festival (September & October, Bayan-Ulgii Province)
Visiting Mongolia in Winter (November – February)
Mongolian winter is cold, dramatic, and incredibly beautiful—ideal for adventurous travelers.
Weather
Average temperatures: –25°C to –30°C
Can drop to –40°C
Snowstorms and icy winds are common
What to pack: thermal layers, wool clothing, heavy winter coat, insulated boots
Things to do
Winter offers pristine white landscapes, crystal-clear skies, and a deep insight into nomadic life.
February marks Tsagaan Sar, the Lunar New Year, one of the most important cultural celebrations in Mongolia. Winter activities also include dog sledding, winter horse festivals, and cultural performances.
Seasonal highlights
Tsagaan Sar (February)
Winter Reindeer Festival (February - March)
Visiting Mongolia in Spring (March – May)
Spring is a season of renewal, festivals, and nomadic life.
Weather
Average temperatures: 5°C – 15°C
Highly changeable weather—four seasons in one day
Dry and sunny in most regions
Occasional snow in the north
What to pack: fleece, windproof jacket, waterproof shoes
Things to do
Spring is festival-rich and culturally vibrant. Travelers can witness camel festivals in the Gobi, ice festivals on frozen lakes, and eagle festivals across the country.
It is also the birthing season for livestock, making it a fascinating time to visit nomadic families and experience rural life. National parks offer excellent wildlife viewing and early spring landscapes.
Seasonal highlights
Thousand Camel Festival (March)
Ice Festival (March, Khuvsgul Lake)
Eagle Festival (March)
Mongolia is generally considered a safe and welcoming destination for travelers. Violent crime is rare, and locals are known for their hospitality. As with any destination, we recommend taking standard precautions—keeping an eye on your belongings, especially in crowded areas and tourist sites. Respecting local customs, traditions, and nomadic culture will also help ensure a smooth and enjoyable journey.
"How to get to Mongolia?
All direct flights come into Ulaanbaatar – most of them from Beijing, Seoul, Hong Kong, Tokyo, Moscow, Berlin and Istanbul. The Trans-Mongolian train from Moscow or Beijing makes a particularly exhilarating entry into the country. "
When staying in Ulaanbaatar, guests will stay at their selected hotel or guesthouse.
During journeys across the Mongolian countryside, accommodation is provided in traditional Mongolian ger camps and, on certain routes, tented camping.
All accommodation offered by Mongolia Experience is personally inspected by our team to ensure comfort, cleanliness, and reliable service standards.
What Is a Tourist Ger Camp?
Tourist ger camps use the traditional Mongolian ger, the national dwelling of Mongolia, adapted for travelers. Each ger usually accommodates 2–4 guests.
Ger camps are equipped with:
Separate shower and toilet buildings with Western-style flushing toilets
Shower cubicles with hot water (availability may vary by location)
Restaurant or dining area serving Mongolian and European-style meals
Small shops and laundry services (in most camps)
Charging facilities for cameras and electronic devices
Electricity:
220V, 50Hz
Electrical sockets with two round prongs (European-style plug)
We recommend bringing a travel adapter
What Is a Ger Camp?
Ger camps are the primary accommodation in rural Mongolia during tours. They are carefully located near major attractions or in scenic areas, within a comfortable daily driving distance between camps.
A typical ger camp includes:
Approximately 15–40 gers
A large ger restaurant or a permanent restaurant building
Shared shower and toilet blocks located separately from sleeping gers
Open spaces, playgrounds, or game rooms in some camps
Ensuite Ger Options
Some camps offer ensuite gers with private bathrooms.
If you prefer this option, please inform us in advance. Ensuite gers are available for an additional fee and subject to availability.
Camp staff are trained to provide a warm and welcoming experience. Some staff speak basic English, while others speak English fluently.
About the Traditional Ger Dwelling
Many travelers describe gers as cozy, comfortable, and surprisingly warm.
A ger is a traditional Mongolian round dwelling made with:
A wooden frame
Felt insulation
Canvas outer covering
Modern tourist gers are covered with white canvas, making them bright and airy.
The circular design includes a central roof opening and natural airflow system, ensuring good ventilation and a pleasant indoor atmosphere.
Ger Accommodation Interior
Each ger typically includes:
2–4 single beds with clean linens
Bedside tables and a central table with chairs
Traditional altar and interior decorations
Clothes hangers
A wood-burning stove for heating
Gers can be locked with a padlock for safety.
Slippers are provided either inside the ger or near the shower facilities.
Staying in a ger is considered an essential and memorable part of the Mongolian travel experience.
Electricity at Ger Camps
Gers usually have one electric light
Some gers include a power socket; others allow charging at the restaurant
Remote ger camps use generators, which operate only at certain hours
Pathways are lit in the evenings, but lights are usually turned off at night to avoid attracting insects.
We recommend bringing a flashlight or headlamp.
Heating in Ger Camps
Each ger is heated by a wood-burning stove, which warms the space quickly.
Important notes:
Firewood supply may be limited, especially in the Gobi Desert
Camp staff assist with heating upon request
Guests may request extra wood to manage the stove themselves
Extra blankets are available if needed
Is Wi-Fi Available at Ger Camps?
While a few ger camps offer Starlink satellite internet, most remote ger camps do not have Wi-Fi, so internet access can be limited in rural areas.
Mobile network coverage may be available near towns or main routes
3G or 4G SIM cards can be purchased in Ulaanbaatar before departure
This limited connectivity allows guests to fully enjoy Mongolia’s nature and disconnect from daily digital life.
Ger Camp Restaurant & Meals
Ger camps usually feature a large central ger or lodge-style restaurant, where guests are served a mix of traditional Mongolian and European-style meals.
Mongolian nomadic cuisine has always been based on simple, natural ingredients, and this tradition continues in ger camps today. Meals are wholesome, freshly prepared, and designed to suit travelers during active days.
Typical meal ingredients include:
Meat: beef, mutton, chicken, and occasionally pork
Carbohydrates: pastry, noodles, rice
Seasonal vegetables such as tomatoes, cucumbers, potatoes, carrots, broccoli, mushrooms, beets, lettuce, bell peppers, radishes, onions, and garlic
Most camp restaurants also have a bar, offering soft drinks as well as alcoholic beverages.
Special dietary requirements (vegetarian or allergy-related) can usually be accommodated with advance notice.
Ger Camp Bathrooms & Showers
Ger camp bathrooms are typically located in separate shared buildings and are used by all guests.
Bathroom facilities generally include:
Western-style flush toilets
Hot and cold running water (availability may vary)
Showers, sinks, mirrors, and electric lighting
Many ger camps have 24-hour electricity and hot water. However, some camps—especially in remote areas—use solar or fire-heated systems, meaning hot water is available only at specific times of the day. Guests are kindly asked to use showers during these scheduled hours.
Guests are welcome to bring personal toiletries and hairdryers if needed.
Seasonal Considerations
During early spring and late autumn, cold temperatures may prevent the use of water pipes in some locations. In these periods, hot showers and flushing toilets may be limited or temporarily unavailable.
Despite these limitations, camps maintain high hygiene standards and staff are always available to assist guests.
Ulaanbaatar offers a wide range of accommodation options, from comfortable traveler-style hotels to international 3-star, 4-star, and 5-star properties.
At Mongolia Experience, we cooperate with a carefully selected group of hotels based on:
Service quality and cleanliness
Comfort and facilities
Central location and easy access to attractions
Value for money
Professional and friendly staff
The hotels listed below are among the best we include in our tour packages. Depending on availability, similar-standard hotels may also be arranged.
Shangri-La Hotel Ulaanbaatar
Ideally located in the heart of the city, just a short walk from the Government House and Central Square. This hotel is an excellent base for both leisure and business travelers.
The hotel features spacious, elegant rooms with modern design and panoramic city or park views. Dining options include Mongolian, European, and Asian cuisines.
Shangri-La Ulaanbaatar is widely recognized for its high service standards and outstanding breakfast.
Best for: Central city stays, high-end comfort, business & leisure travelers
Kempinski Hotel Khan Palace
The first international five-star luxury hotel in Mongolia and part of the renowned European Kempinski chain.
The hotel offers refined European and Mongolian cuisine at the Karakorum Restaurant, as well as two authentic Japanese restaurants.
Located about 2 km from the city center, the hotel provides a calm environment while remaining close to major attractions and business areas.
Rooms range from Superior and Deluxe Rooms to Executive Suites and a Presidential Suite. The hotel is well known for its exceptional service and one of the best buffet breakfasts in Ulaanbaatar.
Best for: Luxury travelers, business guests, premium tour packages
Blue Sky Hotel
A modern landmark hotel known for its distinctive glass crescent-shaped design. Opened in 2012, it is located near Central Square and major city attractions.
The hotel offers spacious rooms, a fitness center, swimming pool, meeting facilities, and a wide variety of international restaurants including Chinese, Japanese, Korean, French, and European cuisine, as well as a lounge and nightclub.
Best for: Modern comfort, city views, upscale facilities
Best Western Premier Tuushin Hotel
An international chain hotel located directly next to Central Square and the Government House.
It is especially popular for its excellent location, comfortable rooms, and rooftop lounge bar on the 25th floor offering impressive city views.
The hotel also features well-equipped conference and event halls.
Best for: City sightseeing, business travelers, short stays in downtown
Bayangol Hotel
One of Mongolia’s most historic hotels, operating since 1964 and playing a key role in the country’s tourism industry.
This centrally located local 4-star hotel offers spacious rooms and large dining facilities capable of serving both individual travelers and groups.
Best for: Classic city hotels, group travelers, central location
Traveling within Mongolia is part of the adventure. Due to vast distances and diverse landscapes, different transport options are used depending on the route and itinerary.
What Are the Road Conditions Like in Mongolia?
Mongolia is a vast and largely untouched country. While main roads between provinces are paved, many of the routes used during tours—especially in the countryside—are unpaved dirt or gravel roads.
Traveling in Mongolia is not just about getting from one place to another — it is a true adventure through vast steppes, deserts, mountains, and remote wilderness. Road conditions can vary depending on weather and region, but our experienced drivers ensure a safe and smooth journey throughout your trip.
Transportation During the Tour
At Mongolia Experience, we use only high-quality, modern, and well-maintained vehicles to provide maximum comfort and safety. Depending on the itinerary and group size, transportation includes:
Air-conditioned private vans
Four-wheel-drive (4WD) vehicles
Comfortable sedans for city travel
On average, a day’s drive in the countryside covers approximately 200–250 km and usually takes 3–6 hours, including scenic stops and photo breaks.
Commonly Used Vehicles:
4WD Jeeps
Toyota Land Cruiser /Lexus/Prado
Japanese-made 4WD jeeps are ideal vehicles for travelers who value comfort, speed, and performance.
These vehicles are highly capable on Mongolia’s unpaved and bumpy countryside roads, providing smooth driving even in challenging terrain.
They are best suited for small groups of 2–3 people with luggage, offering both comfort and flexibility.
Japanese minivan
Toyota Hiace (4WD)/Mitsubishi Delica (4WD)
Japanese minivan is a rugged, air-conditioned, reliable, and comfortable. This is most suitable car for families with children and group tours
Capacity: 5 passengers + driver & guide
Russian Vans (UAZ-452)
Russian Van is one of the most popular vehicles in Mongolia as it is designed for dust road and tough driving. Being the most common car throughout the country, almost every driver can mend it at any situation. Very good at dusty, bumpy tracks, also good at water, mud and sandy areas.
Capacity: 6-7 passengers with luggage
Hyundai County buses
Used for group city tours and paved-road destinations
Suitable for larger groups and central Mongolia routes
Domestic Flights
Domestic flights are the fastest way to travel long distances across Mongolia’s vast territory.
MIAT Mongolian Airlines
MIAT operates domestic flights from Ulaanbaatar (UBN) to the following destinations:
Uliastai (ULZ) – Zavkhan
Ulgii (ULG) – Bayan-Ulgii
Ulaangom (ULO) – Uvs
Bayankhongor (BYN) – Bayankhongor
Murun (MXV) – Khovsgol
Altai (LTI) – Gobi-Altai
Dalanzadgad (DLZ) – South Gobi
Khovd (HVD) – Khovd
Hunnu Air
Hunnu Air operates domestic flights from Ulaanbaatar (UBN) to:
Murun (MXV) – Khovsgol
Ulgii (ULG) – Bayan-Ulgii
Baggage Allowance (Domestic Flights)
Due to aircraft limitations, baggage rules on domestic flights in Mongolia are strict.
Hunnu Air:
Free checked baggage: 15 kg
Excess baggage: approximately 8,000 MNT (around 2 USD) per kg
MIAT Mongolian Airlines:
Free checked baggage: 15 kg
Excess baggage: approximately 5,000 MNT (around 1.5 USD) per kg
Baggage allowances and excess charges are subject to change and may vary depending on aircraft type and route. Final confirmation is made at check-in.
How to Get to Mongolia
International travelers can reach Mongolia through several convenient routes, depending on their departure region. Ulaanbaatar is the main international gateway, and most flights connect via major regional hubs.
Via Beijing (China)
Travelers from Europe, the USA, East Asia, Australia, and New Zealand can fly to Beijing with major international airlines, then continue to Ulaanbaatar with MIAT Mongolian Airlines or Air China.
Via Berlin & Moscow
From Berlin, MIAT Mongolian Airlines operates scheduled flights to Ulaanbaatar via Moscow, with limited weekly frequencies depending on the season.
Via Osaka (Japan)
Travelers from Europe, the USA, East Asia, Australia, and New Zealand may fly to Osaka, then connect to Ulaanbaatar with MIAT Mongolian Airlines.
Via Moscow (Russia)
From Europe, travelers can fly to Moscow with major international carriers or Aeroflot, then continue to Ulaanbaatar with MIAT Mongolian Airlines or Aeroflot.
Via Seoul (South Korea)
From the USA, East Asia, Australia, and New Zealand, travelers often transit through Seoul, then fly to Ulaanbaatar with MIAT Mongolian Airlines or Korean Air.
Via Istanbul (Türkiye)
Direct flights to Ulaanbaatar are available from Istanbul with Turkish Airlines, providing convenient access from Europe, Africa, and the Americas.
Regional Route via Russia & China
A less common regional route connects Chita (Russia) to Manzhouli (Inner Mongolia, China) with Air China, followed by a flight to Ulaanbaatar with Hunnu Air.
Important Note
International flight routes, frequencies, and transit requirements are subject to change depending on season, airline schedules, and international regulations. We recommend confirming final flight details closer to departure.
The Trans-Mongolian Railway follows the main Trans-Siberian route between Moscow and Ulan-Ude, before turning south through Ulaanbaatar and continuing to the Chinese border.
The total length of the Trans-Mongolian line is approximately 2,215 km, making it one of the most iconic rail journeys in Asia.
The journey from Moscow to Ulaanbaatar by the Trans-Mongolian Express takes around 5 days
The journey from Beijing to Ulaanbaatar takes approximately 36 hours
Traveling by train offers a unique perspective on Mongolia, passing through vast steppe landscapes and remote regions before arriving in the capital.
🚆 Trans-Siberian Railway
🌐 Official international railway information:
👉 https://www.trans-siberian-railway.com
Information available:
- Routes (Beijing – Ulaanbaatar – Moscow)
- Train classes & sleeper cabins
• Travel time & ticket guidance
At Mongolia Experience, our guides are more than just trip leaders —
they are the people who connect you to Mongolia’s history, culture, nature, and way of life.
Our team consists of experienced, professional guides who have worked extensively with international travelers. They have deep knowledge of Mongolia’s landscapes, nomadic traditions, and local communities, and they are committed to creating journeys that are safe, comfortable, and truly meaningful.
Our drivers are highly experienced professionals who truly know Mongolia inside out.
Minimum 8 years of driving experience
Skilled mechanics capable of handling vehicles in remote conditions
Flexible, friendly, and safety-focused
Despite the lack of road signs in many areas, our drivers navigate confidently across Mongolia’s vast landscapes. Guests often joke that our drivers have “GPS in their heads” — a testament to their exceptional local knowledge.